Barista in Chicago, IL at Fletcher Jones

Date Posted: 1/8/2020

Job Snapshot

Job Description

SUMMARY

The barista provides superior customer service by engaging with guests and by preparing and promptly serving coffees, teas and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensure customers know they are welcomed and appreciated; understand what they want and help them with what they need

Engage with customers in a sincere and friendly manner through all points of their experience, including acknowledging and greeting customers and thanking them for their patronage

Receive and process payment

Prepare and/or serve beverages

Describe menu items to customers or suggest products that may appeal to them

Demonstrate pride of the store by completing all cleaning, stocking and organizing tasks as assigned

Follow all health and safety guidelines

OTHER DUTIES AND RESPONSIBILITIES  

Maintain a high degree of courtesy.

Update job knowledge by participating in all required dealership and/or manufacturer training, communication and/or meetings.

Respond to all client questions, complaints or problems ensuring they are resolved beyond the clients expectation.

Enhance the organization’s reputation by accepting ownership for accomplishing new and different requests and explore opportunities to add value to the job.

Maintain a clean and organized workspace and notify management of any unsafe working conditions.

Maintain a professional personal appearance and/or adhere to uniform requirement if applicable.

Adhere strictly to all company rules, policies and procedures.

Maintain strict confidentiality of confidential personal information of our customers in compliance with the Federal Trade Commission Safeguards Rule, implementing the provisions of the Gramm-Leach-Bliley Act as they pertain to automobile dealerships.

Perform other duties as assigned.

Job Requirements

High School Diploma or equivalent

Previous experience in a related industry preferred

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