Sales Consultant in Las Vegas, NV at Fletcher Jones

Date Posted: 1/30/2020

Job Snapshot

Job Description



The Sales Consultant is directly responsible for selling new and used vehicles at dealership while maximizing gross profit, volume and maintaining high customer satisfaction standards.




  • Realize that business is built on customer satisfaction and devote himself/herself to satisfying customers' needs and providing excellent customer service.
  • Determine each customer’s vehicle needs by asking questions and listening.
  • Treat every person calling or visiting as a buyer.
  • Give every customer a presentation and demonstration.
  • Know how to stay off price and focus on value.
  • Know how to overcome objections and close the sale.
  • Deliver new and used vehicles to customers. This process ensures that the customer understand the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
  • Attend sales meeting and training meetings on time. Participate enthusiastically.
  • Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Maintain a prospect development system on sold and unsold customers.
  • Keep abreast of new products, features, accessories, etc., and their benefits to customers.
  • Keep abreast of incoming used-vehicle inventory
  • Work with the Service Department to ensure that vehicles are reconditioned as expected and on schedule.
  • Establish personal income goals that are consistent with dealership standards of productivity, and device a strategy to meet those goals.
  • Review and analyze actions at the end of each day week, month, and year to determine how to better utilize time and plans more effectively.
  • Understand the terminology of the automobile business and keep abreast of technological changes in the product.
  • Know and understand equity and values, and be able to explain depreciation to the customer.

Job Requirements



High school diploma or the equivalent.

Valid in-state driver’s license and be insurable.

Ability to pass background and drug screening

Ability to sell a minimum quota according to dealership standards