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Lot Attendant/Valet in Honolulu, HI at Fletcher Jones

Date Posted: 10/24/2018

Job Snapshot

Job Description

Mercedes-Benz of Honolulu part of the Fletcher Jones fine family of dealerships is looking for hard working, energetic, and guest service oriented Lot Attendants/Valet.  

POSITION SUMMARY:

The Lot Attendant is responsible for moving and parking vehicle in an organized manner to maximize parking space, cleaning vehicles and maintain them in sound working condition. He/she will interact with guests and graciously provide a solution that exceeds their expectation.   He/she will perform other duties when Operations is understaffed. 

DUTIES AND RESPONSIBILITIES:

  • drive company vehicles in a safe and timely manner from one location to another
  • maintain good traffic flow in the service drive
  • greet each guest in a prompt, courteous manner 100% of the time and determine the nature of their visit and graciously provide the service
  • keep lot neat and orderly by moving cars in a timely manner, parking cars in the proper area within allotted space and keeping area clean in accordance with dealership display standards
  • run errands to pick up and/or deliver items as requested
  • direct guests to the correct department or parking area
  • lock up all service vehicles and customer vehicles and keep keys in the designated locked box and in an organized manner
  • assist with tasks such as installing license plate frame and checking tire pressure
  • assist with taking of loaner inventory and customer vehicle check
  • perform duties in other areas of Operations when understaffed such as cleaning and washing cars

Job Requirements

QUALIFICATIONS

Education and/or Experience

  • High school diploma or general education degree (GED); or
  • one to three months related experience and/or training
  • valid state driver's license and a good driving record
  • meet physical demands of the position

Skills/Knowledge/Abilities

Knowledge:

  • Demonstrate ability to drive company vehicle in a safe manner
  • Demonstrate knowledge of operating a personal computer and its applications

Language Skills:

  • Demonstrate ability to communicate effectively with guests in a professional and courteous manner
  • Demonstrate ability to read and understand appointment log and/or pick up/drop off schedule

Reasoning Ability:

  • Demonstrate ability to take initiative to get tasks completed or meeting guest satisfaction

Physical Demands:

Definition for Frequency: frequently means often or repeatedly, occasionally means now and then, seldom means not often, never – means not ever. The person in this position is expected to perform the following:

F – Frequently             O – Occasionally         S – Seldom                 N – Never

F

Lift up to 25 lbs. by raising objects from a lower to a higher position or moving objects horizontally from position-to-position

F

Reach - extending hand(s) and arm(s) in any direction

O

Lift up to 50 lbs. by raising objects from a lower to a higher position or moving objects horizontally from position-to-position

O

Stoop, kneel, crouch, or crawl - bending body downward

S

Lift up to 75 lbs. with assistance by raising objects from a lower to a higher position or moving objects horizontally from position-to-position

F

Walk - moving about on foot to move around or moving from one work site to another

F

Talk - expressing or exchanging ideas by means of the spoken word to other workers accurately, loudly, or quickly

F

Hear - ability to receive detailed information through oral communication at normal speaking levels

F

Stand for sustained periods of time

S

Sit for sustained periods of time

F

Push/Pull - using upper extremities to press against something thrust forward, downward or outward; using upper extremities to draw, drag, haul or tug

F

Seeing - close vision, distance vision, color vision, peripheral vision, depth perception, and adjust focus to read, inspect or operate machines

O

Climb - ascending or descending ladders, stairs, scaffolding, ramps, poles and the like

F

Balance - maintaining body equilibrium to prevent falling when walking, standing or crouching

S

Feeling - perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips

O

Fingering - picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling