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Sales Consultant in Henderson, NV at Fletcher Jones

Date Posted: 11/16/2018

Job Snapshot

Job Description

Directly responsible for selling new and used vehicles at dealership gross profit, volume, and customer satisfaction standards.

Realize that business is built on customer satisfaction and devote himself/herself to satisfying customers' needs and providing excellent customer service.

  • Determine each customer’s vehicle needs by asking questions and listening.
  • Treat every person calling or visiting as a buyer.
  • Give every customer a presentation and demonstration.
  • Know how to stay off price and focus on value.
  • Know how to overcome objections and close the sale.
  • Deliver new and used vehicles to customers. This process ensures that the customer understand the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
  • Attend sales meeting and training meetings on time. Participate enthusiastically.
  • Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
  • Maintain a prospect development system on sold and unsold customers.

             Customers.

  • Keep abreast of new products, features, accessories, etc., and their benefits to
  • Keep abreast of incoming used-vehicle inventory
  • Work with the service Department to ensure that vehicles are reconditioned as expected and on schedule.

Job Requirements

High school diploma or general education degree (GED); or at least two years related experience and/or training; or equivalent combination of education and experience.