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Service Technician - Audi Fletcher Jones - Costa Mesa in Costa Mesa, CA at Fletcher Jones

Date Posted: 3/7/2019

Job Snapshot

Job Description


Provides automotive services by performing inspections, repairs, maintenance and installations efficiently and safely in accordance with factory and Fletcher Jones Chicago service department standards.


  • Perform work as described on repair order with efficiency and accuracy in accordance with factory and Fletcher Jones Chicago standards
  • Diagnose the cause of vehicle malfunctions, recommend and perform appropriate repairs
  • Examine vehicle to identify necessary repair or maintenance items that may not be included on repair order and communicate with Service Advisor
  • Communicate with the Parts Department to obtain needed parts only after collecting all necessary information (e.g., model, year, etc.).
  • Complete service and repair assignments correctly, ensuring repairs pass quality inspections or test drives
  • Clearly and accurately document all work performed
  • Promptly complete warranty repair orders according to policy including warranty material disposition procedures
  • Maintain the order and cleanliness of customer cars and ensure facility is clean and organized at all times
  • Perform preventative maintenance, cleaning and repairs on dealership tools and equipment as necessary and be able to account for dealership-owned tools at all times



  • Update job knowledge by participating in all required dealership and/or manufacturer training, communication and/or meetings
  • Respond to all client questions, complaints or problems ensuring they are resolved beyond the clients expectation
  • Enhance the organization’s reputation by accepting ownership for accomplishing new and different requests and explore opportunities to add value to the job
  • Maintain a clean and organized workspace and notify management of any unsafe working conditions
  • Maintain a professional personal appearance and/or adhere to uniform requirement if applicable.

Job Requirements

The ideal candidate will have/be: 

  • High school diploma or general education degree (GED); and/or
  • minimum two to three years related practical experience and/or training; or equivalent combination of education and experience
  • Degree or certification in Automotive Technology preferred
  • valid in-state driver's license
  • insurable to drive company vehicle
  • pass background check and drug screening

Compensation and Benefits:

In addition to competitive pay, we offer our employees:

  • Medical, Dental, and Vision Plans
  • Paid Holidays & PTO
  • Paid Life Insurance
  • 401(k) plan with company match
  • Short and Long Term Disability
  • Supplemental Life Insurance

We are an Equal Opportunity Employer.