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Service Technician - Audi Fletcher Jones - Costa Mesa in Costa Mesa, CA at Fletcher Jones

Date Posted: 11/17/2018

Job Snapshot

Job Description

SUMMARY

Provides automotive services by performing inspections, repairs, maintenance and installations efficiently and safely in accordance with factory and Fletcher Jones Chicago service department standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Perform work as described on repair order with efficiency and accuracy in accordance with factory and Fletcher Jones Chicago standards
  • Diagnose the cause of vehicle malfunctions, recommend and perform appropriate repairs
  • Examine vehicle to identify necessary repair or maintenance items that may not be included on repair order and communicate with Service Advisor
  • Communicate with the Parts Department to obtain needed parts only after collecting all necessary information (e.g., model, year, etc.).
  • Complete service and repair assignments correctly, ensuring repairs pass quality inspections or test drives
  • Clearly and accurately document all work performed
  • Promptly complete warranty repair orders according to policy including warranty material disposition procedures
  • Maintain the order and cleanliness of customer cars and ensure facility is clean and organized at all times
  • Perform preventative maintenance, cleaning and repairs on dealership tools and equipment as necessary and be able to account for dealership-owned tools at all times

 

OTHER DUTIES AND RESPONSBILITIES

  • Update job knowledge by participating in all required dealership and/or manufacturer training, communication and/or meetings
  • Respond to all client questions, complaints or problems ensuring they are resolved beyond the clients expectation
  • Enhance the organization’s reputation by accepting ownership for accomplishing new and different requests and explore opportunities to add value to the job
  • Maintain a clean and organized workspace and notify management of any unsafe working conditions
  • Maintain a professional personal appearance and/or adhere to uniform requirement if applicable.

Job Requirements

The ideal candidate will have/be: 

  • High school diploma or general education degree (GED); and/or
  • minimum two to three years related practical experience and/or training; or equivalent combination of education and experience
  • Degree or certification in Automotive Technology preferred
  • valid in-state driver's license
  • insurable to drive company vehicle
  • pass background check and drug screening

Compensation and Benefits:

In addition to competitive pay, we offer our employees:

  • Medical, Dental, and Vision Plans
  • Paid Holidays & PTO
  • Paid Life Insurance
  • 401(k) plan with company match
  • Short and Long Term Disability
  • Supplemental Life Insurance

We are an Equal Opportunity Employer.